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Tag: Community Engagement

Victoria Sneath (Project Manager at Silsoe Odours) is the UK's first and only E&T&C Certified Auditor.

Introducing the E&T&C Standard

Victoria Sneath, Project Manager at Silsoe Odours, is the UK’s first and only E&T&C Certified Auditor. The Engagement, Transparency and Communication (E&T&C) Standard is a new international certification that recognises commitment to transparency in managing environmental impacts, particularly odour.

Close-up of the word ‘community’ in a dictionary, illustrating the role of community engagement in managing odour complaints and building trust.

Managing Odour Complaints: How to Build Trust with Your Community

Managing odour complaints requires more than technical fixes. Learn how communication, community engagement and performance tracking can reduce escalation and build trust.