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Building 42 Wrest Park Silsoe BEDFORD Bedfordshire MK45 4HP
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Close-up of the word ‘community’ in a dictionary, illustrating the role of community engagement in managing odour complaints and building trust.

Managing Odour Complaints: How to Build Trust with Your Community

Managing odour complaints requires more than technical fixes. Learn how communication, community engagement and performance tracking can reduce escalation and build trust.

Staff completing odour sensitivity testing in the Silsoe Odours UKAS-accredited laboratory as part of autumn odour management activities

Autumn Odour Management: Why Training & Review Matter

Autumn odour management is critical. Use this period to train staff, complete odour sensitivity testing, review monitoring records, and finalise assessments for planning applications. Proactive autumn planning strengthens compliance, reduces future complaints, and prepares your site for the coming year.

Odour Panel member, Claire, assesses an odour as part of her odour characterisation training.

MASTER THE LANGUAGE OF ODOUR – TAKE A STEP INTO ODOUR CHARACTERISATION TRAINING

At Silsoe Odours, we carefully select, screen and train our team of odour panel members, or “sniffers”, to conduct odour services including odour testing (including odour characterisation) and sniff surveys. Our rigorous process means you can rely on the accuracy and reliability of all our results. As part of our ongoing training, sniffers participate in…
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Dhruv Joshi, Odour Consultant at Silsoe Odours, conducts biofilter odour sampling using the sheet cover method.

HOW SHEET COVER ODOUR SAMPLING IS CRUCIAL FOR BIOFILTER SUCCESS

Many industries have operational processes that create odour. For example, wastewater treatment plants, composting facilities, rendering plants, agriculture and food processing. In all these cases, effective odour control is important for compliance with environmental regulations, and the well-being of the community. A good way to reduce the impact of these odours is to treat them…
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The odour consultants at Silsoe Odours carrying out stack sampling

STACK SAMPLING: HOW TO DESIGN AN EFFECTIVE STACK

  AN EFFECTIVE STACK REDUCES ODOUR IMPACT Odour emissions can pose a risk to the well-being of nearby communities. One way to mitigate this risk is to install a stack that helps emissions to disperse before reaching a human nose. Designing an effective stack is crucial as it can be a costly process. However, installing…
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Olfactometry is the process of measuring the concentration and intensity of odour.

Everything You Need to Know About Olfactometry

Olfactometry is the science of measuring odour. Using trained human odour assessors and specialist laboratory equipment, dynamic olfactometry enables us to quantify odour concentration with precision and reliability. Widely used to investigate nuisance complaints, assess environmental impact and evaluate control measures, it remains the gold standard for odour measurement. In this guide, we explain how olfactometry works, why human assessors are essential, and how we ensure accuracy and safety throughout the process.

Robert Sneath, expert odour consultant at Silsoe Odours, performing UKAS accredited odour sampling and measurements on site

How to Choose the Right Odour Consultant for Your Site

Selecting the right odour consultant is critical for accurate odour measurement, compliance, planning and operational efficiency. Learn what to look for in experience, accreditation and Safe Contractor status.

Seasonal odour management taking place across winter, spring, summer and autumn.

Seasonal Odour Management: A Year-Round Guide for Regulated Sites

A practical guide to seasonal odour management for regulated sites. Learn how to plan, monitor, and control odours year-round while staying compliant and protecting community relations.

Silsoe Odours specialist odour panellists conduct sniff surveys according to BSEN13725

WHAT IS A SNIFF SURVEY?

THE MANY NAMES OF SNIFF SURVEYS Do you know what sniff surveys are? For starters, they have a fair few names. So, depending on who you ask, you may hear it called a ‘field odour survey’, ‘field odour impact survey’, ‘odour survey’, ‘sniff test’, or – as we favour – a ‘sniff survey’. Either way,…
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Odour surveys are useful in odour planning, best practice and complaints management

ODOUR SURVEYS: What Makes Them So Useful?

Odour surveys can help industrial sites identify and manage odorous emissions. In today’s blog, we explore three examples of how this can be valuable. HOW CAN I MAKE USE OF ODOUR SURVEYS? There are many kinds of odour surveys. The best one for your needs will depend on your objectives. For example: Planning & Permitting…
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