Victoria joined the Silsoe Odours team in a full-time capacity at the end of 2016. She has made a huge impact to the team and our business practices. As a result, she now leads our quality control, customer service and operational practices.
Victoria’s strong commitment to quality and customer service is at the core of her success at Silsoe Odours. She is at the forefront of our customer communication, and many of you will know her for her exceptional project management and organisational skills.
Victoria is responsible for liaising with our internal odour laboratory to ensure UKAS approvals are adhered to. She also ensures audit improvement findings are actioned in a timely, comprehensive fashion. In addition, Victoria manages the implementation and compliance of the Silsoe Odours quality, health, safety & environment guidelines. She is committed to continuous improvement and has an impressive ability to implement change to improve efficiency and productivity.